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Understanding Autism and Neurodiversity in the Tourism Context

Course Code

  • Guiding for Guests with Autism

Course Schedule

  • Coming Soon
  • No. of Seats: 30
  • Duration : 3 hours
  • Venue: St. Andrew's Autism Centre (1 Elliot Rd, Singapore 458686)

Pricing

TBC

Coming Soon
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Please contact us through our enquiry form if there is no schedule listed.

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Trainers Info

trainer yock song standing against a wall

Law Yock Song

Yock Song is a tourism and hospitality veteran with 15+ years of experience. He leverages his expertise in program design, operational management, and stakeholder engagement to create inclusive training programs for the industry, specifically focusing on accessibility for people with disabilities.

group of guests posing

Training Course Overview

Autism is one of the fastest-growing developmental conditions globally, yet it is often misunderstood.

Families travelling with autistic individuals are increasingly seeking tourism experiences where they feel comfortable and supported.

In this session led by the Centre of Advocacy & Public Education (CAPE) from St Andrew’s Autism Centre, participants will gain a deeper understanding of how individuals on the autism spectrum experience the world.

Through real-life stories, case studies and practical reflections, guides will learn:
• how autism may affect communication and behaviour
• how sensory environments impact autistic visitors
• how to create predictable and comfortable tour experiences

Participants will also explore real tourism scenarios — such as crowded attractions, sudden schedule changes, and sensory overload — and discuss how guides can respond with empathy and confidence.

This session provides valuable insights that help guides support not only autistic visitors, but also families and caregivers travelling with them.

Programme Objectives

  • Develop practical competencies in guiding visitors with disabilities.
  • Understand Universal Design principles in tourism environments.
  • Recognise the needs of travellers with  neurodivergent conditions.
  • Apply inclusive communication techniques during tours.

Learning Focus

• Understanding autism characteristics and common misconceptions
• Recognising sensory sensitivities and environmental triggers
• Communication strategies with autistic individuals
• Tourism case studies involving neurodivergent visitors
• Designing autism-friendly tour experiences

Who Should Attend?

Tourist Guides, Frontline Tourism staff, Individuals interested in gaining knowledge in providing inclusive experiences to persons with disability

Course Outline

0930 – 0945 | Introduction to autism awareness
0945 – 1015 | Understanding autism characteristics
1015 – 1045 | Sensory processing and environmental triggers
1045 – 1100 | Break
1100 – 1130 | Communication strategies
1130 – 1200 | Case studies and Designing autism-friendly tours
1200 – 1230 | Q&A and Reflections

Mode of Assessment

Not Applicable

Additional Details

  • Medium of Instruction: English / Mandarin
  • Trainer to trainee ratio: 2:30
  • Mode of Delivery: Physical class
  • This will constitute as a LEARN (Format: site-specific training; Learn Category: Tour Guiding Knowledge) requirement by STB for tourist guides. Statement of Attendance (SOA) will be provided after completion of training for ATO submission.
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