A trainer (since 1996) with over 30 years in the hospitality and tourism industry, May has developed many curriculum and delivered training for education and vocational institutions.  Her passion for heritage led her to attend more specialised training programmes.  She is now a docent with 13 museums and galleries.

Beyond the classroom, May looks to foster a more inclusive society by mentoring needy individuals on personal communication and workplace competency.

She won The Outstanding Volunteer Award in 2012 and 2016, and also conducts a Professional Development course for tourist guides under the topic ‘Towards an Inclusive Community’.

Held ACTA certification since 1996.