SGD$55 nett
Please contact us through our enquiry form if there is no schedule listed.
Yock Song is a tourism and hospitality veteran with 15+ years of experience. He leverages his expertise in program design, operational management, and stakeholder engagement to create inclusive training programs for the industry, specifically focusing on accessibility for people with disabilities.
Lora brings a rich history of training and development to Ludus Lab. With over 19 years of experience (since 2005), she's conducted workshops and training sessions for diverse audiences, ranging from young adults to working professionals and even National Servicemen. Her expertise spans various areas, including communication skills, leadership, career guidance, and cultural immersion.
How confident are you guiding a traveller who uses a wheelchair, or assisting a guest who is visually impaired?
In this highly interactive session at Enabling Village, participants will gain practical skills to support visitors with mobility and visual impairments during tours. Through a guided exploration of the site, guides will learn how to identify accessible routes, understand key accessibility features, and safely assist wheelchair users.
The module also includes hands-on empathy simulations where participants experience navigating the environment using wheelchairs and blindfold navigation exercises. These activities provide first-hand insight into the challenges faced by travellers with disabilities and highlight the importance of clear communication and thoughtful tour planning.
By the end of the session, guides will gain greater confidence in managing mixed-ability groups and creating tour experiences that are safe, welcoming, and inclusive for all visitors.
Note: This will constitute as a LEARN (Format: site-specific training; Learn Category: Tour Guiding Knowledge) requirement by STB for tourist guides. Statement of Attendance (SOA) will be provided after completion of training for ATO submission.
• Introduction to Universal Design concepts, led by a docent guide with disability
• Introduction to the different types of disabilities recognized in Singapore (Physical, Sensory, Autism and Intellectual)
• Overview of assistive tools and technologies (including braille)
• Wheelchair vehicle transfer demonstration
• Empathy-building mobility simulation
• Wheelchair handling techniques and navigation exercise (for physical disability simulation)
• Blindfold navigation exercise (for visually impaired simulation
Tourist Guides, Frontline Tourism staff, Individuals interested in gaining knowledge in providing inclusive experiences to persons with disability
0930 – 0940 | Welcome and introduction to inclusive tourism
0940 – 0955 | Wheelchair vehicle transfer demonstration
0955 – 1045 | Universal Design walkthrough & Assistive tools and technologies demonstration
1045 – 1115 | Wheelchair handling and navigation techniques practice
1115 – 1130 | Break
1130 – 1215 | Blindfold navigation & Empathy building exercise
1215 – 1230 | Q&A and Reflections
Not Applicable
